FAQs & Polices

  • Adults can not sign up or gift a class card to another adult.

    Each participant MUST register themselves! Class cards may not be purchased for another person unless they are their legal guardian / parent. Adults may not gift a class card to any other person. Please make sure you have enrolled and registered yourself. If you want to gift a class, you can purchase a gift card.

  • Late Cancellations or absences

    Students do not get credit or refunds for late (less than 24 hours notice) cancellations or “no-shows.”

    This is a strict policy and there will be no exceptions. Due to this we do allow students to enroll in a drop-in spot up to 1 hour prior to class so that they can be sure to be able to make their attendance’s.

  • Getting to class late:

    Classes begin with a 10-15 minute group warm-up before separating into your class group. Students must do an active warm-up before joining class, and if students are more than 15 minutes late (or miss warm-up) they may not join class but can observe and take notes.

  • Make ups?

    Session Enrollment gets you 2 Make-up classes.

    To report and schedule a make-up you must always email us at info@secretcirc.us at least 24 hours or more prior to your absence. This way we have your request in writing.

    You can also email us anytime during the session with the make-up you’d like and we will add you. You can not enroll yourself in a make-up class.

    You can get a make up in any appropriate leveled drop-in or class with space, open gym, handstand, or flex class.  Session classes do NOT transfer to the next session so they must be used within your current session.

    Drop-in classes must drop a class 24 hours prior to get the class card back. Late cancelations do not get to make-up that class.

  • Is there a weight limit?

    NO! There is no weight limit, and if any aerial studio has a weight limit you should run away from them. Weight limits mean improper rigging, under-trained coaches, or fat-phobia! Our rigging is ready to hang a car! No human body is going to break our equipment.

  • What should I wear?

    You will want to wear comfortable, snug-fitting clothing that allows you to move but also keeps the backs of your knees and waist covered. Remember that you will be upside down, so if clothing is too loose, or is unable to be tucked in, you might show off more than you planned.

    We do not allow any zippers, rivets, or sharp edges because they can damage our aerial silks. No long, pointed fingernails or sharp jewelry for the same reason.

  • What should I expect in my first class?

    Registration for Level-1 classes closes 24 hours prior. When you arrive, you do need to follow the signs to our studio that is located in middle of The Common Market Warehouse. We have cubbies for storing your personal effects, and then you can walk through the grey curtains to enter our large 3500 square foot space with 27’ ceilings. We have professionally rigged adjustable points for any aerial apparatus.

    Classes begin with a 10-15 minute group warm-up before separating into your class group. Students must do an active warm-up before joining class, and if students are more than 15 minutes late (and miss warm-up) they may not be able to join the class but can observe and take notes.

    Each class will focus on a specific or rotating apparatus. See our Apparatus rotation calendar under the “sign-up” tab to see what your class is on each week.

    Be ready to move, try new things, have excellent educated coaches, and have fun while working out and being creative.

  • Open Gym Policies

    Online enrollment for Open Gym closes 24 hours prior to make sure all students have bet requirements. If you want to be added late- just email us.

    Everyone must abide by our open gym and studio policies which you can find in the open gym description. In order to participate in an Open gym, Students MUST BE A CURRENTLY ENROLLED SESSION STUDENT TO ATTEND, or if you are a Drop-in student , you must be a level 1.5 or higher student, who is actively in a class (or have had a private lesson) prior to signing up for that week's open gym. Aerial Yoga, flex, and handstands students do not qualify for open gym.

    If we see you have enrolled and do not meet the requirements, we will drop you from the roll and email you letting you know why you were dropped.

    Visiting artists - please email to see if there is space.

  • How do I redeem a Gift Card?

    To redeem a Gift Card go to sign up for a class, click the class card you want to purchase, and instead of using a credit card to pay, select “Pay with Gift Card” and enter the the gift card number given! If you ever have issues, just send us an email and we can enter it for you no problem! Please make sure to redeem your gift card PRIOR to coming to class, because we can not proactively use a gift card and will not refund you to use a gift card.

  • Do I need to have experience to start?

    No experience is necessary to start your aerial or circus journey! We have Intro Taster classes for those who want to try a few different apparatuses in one class, or you can sign up for a Level-1 Drop-in class to try out a single class. We open up session enrollment every 8-9 weeks for those who want to sign up for a series/session to have a spot in a class every week for 8-9 weeks at a discounted price.

    If you have some aerial experience, and not sure what level you would be at Secret Circus, each class does have prerequisites listed if you click the class name, or you can email us or text us with any specific questions.

  • I was a gymnast, or I am very athletic, Do I need to start at level 1?

    YES! No matter your athletic ability or background we as that you start at Level-1 to get your body conditioned to aerial work, as well as learn the fundamental elements of each apparatus. You need to know specific wraps, grips, transitions, and skills to be able to move up levels safely. It’s not just about strength, we need you to understand what you are doing in the air as well.

    If you feel like you won’t be challenged in a Level-1 class, maybe you can start with some private lessons. Email us to find a time that works for you. info@secretcirc.us

  • Can I just show up to a class?

    NO! We do not accept walk-ins! We need everyone to be pre-registered with birthdate and emergency contact added to your account prior to coming to class. This is why all classes close 1 hour prior. You can purchase a class card at any time, but you can not ENROLL in a class less than 1 hour prior.

  • Do you have Kids classes?

    Our Kids classes are for ages 7-15 years and are held on Saturdays at 11:15am. If you are interested in kid’s classes, find out all about them on the KIDS CLASSES page under “Sign-up’ tab.

  • How can I get in touch?

    Email is at Info@secretcirc.us with any questions we don’t answer and we will get back to you asap. You can also text us at (484) 899-0429.